If you have an issue with your delivered FLXBL we encourage you to contact us immediately.
FLXBL Yoga is unable to accept returns for items that have been used, altered or damaged after being received.
The return shipment must be in the original packaging. It is best to lay the mat flat or keep it rolled up.
FLXBL accepts returns up to 15 days from the delivery date purchased on flxblyoga.com. You will be responsible for paying for your own shipping costs for returning your item.
5038 DH Tilburg
FLXBL Yoga is not responsible for any returns lost in transit or any additional charges that may imply.
Refunds for returned items will be credited to your bank account within 7 days after receiving your return.
Every FLXBL Yoga mat is brand new! If you have an issue with your new FLXBL we encourage you to contact us immediately. It may be possible that FLXBL Yoga mat is defective or damaged by a production fault, please contact us at firstname.lastname@example.org and include a photo of the defect. We will provide a pre-paid shipping label for you.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you wish to exchange your FLXBL for another colour, let us know by email email@example.com and we will sent it back to you for free. FLXBL Yoga does not cover the cost of return shipping.
We are always happy to help you!