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Returns and refunds

Return policy:

We want you to be completely satisfied with your purchase! Our products can therefore be returned within 14 days of receipt. Your payment will then be refunded. It is important that the return shipment meets the following conditions:

  1. The product has not been used or damaged.
  2. The product has not been washed. Clear washing instructions are provided physically and/or digitally to prevent the mat from being washed incorrectly. If this is the case, unfortunately we cannot accept the return.

Returns process:

Complete the following steps to return the product successfully:

  1. Send an email to info@flxblyoga.com announcing that the product will be returned.
  2. Add a document of your original order to the package. This can be a printed order confirmation or invoice. We would like to receive the product in its original packaging.
  3. Send the parcel to:
    FLXBL Yoga
    Veldhovenring 98
    5041BE, Tilburg
    The Netherlands

As soon as we have received the package, and the product meets the return conditions, we will refund your earlier payment to your bank account within 5 working days.

Return shipping costs:

In case the product has been delivered in good condition, but you have still decided to return it, FLXBL Yoga will not reimburse the shipping costs.

Faulty or damaged products:

If the product is delivered faulty or damaged, please send an email to info@flxblyoga.com as soon as possible. Add a few pictures of the problem as well. We will contact you within 2 working days for a suitable solution. In this case, FLXBL Yoga will reimburse any shipping costs.

Exchange product:

If you wish to exchange your FLXBL (for another color), just send an email to info@flxblyoga.com as well. We will send you the new mat and pay for shipment. We will not reimburse any return shipping costs.

Contact us:

If you have a question regarding our returns and refunds policy, just send an email to info@flxblyoga.com or send us a message on Instagram @flxblyoga.

★ all FLXBL reviews

see all reviews

112 reviews
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C
FLXBL Yoga Mat
Christel
Loving my new FLXBL mat

I just received my FLXBL Uplifting Orange Yoga Mat, and loving it so far!
In my practice at home, I use it on top of my regular yoga mat. I'm excited for the summer to come and to be able to take it outside with me!
Thanks FLXBL!

S
FLXBL Yoga Mat
Sylvia Brijon
Happy toes, steady hands

Wow, een all in one mat! Een lichtgewicht om te reizen en perfect om als yogateacher van de ene yogastudio naar de andere mee te nemen. De stevige grip is een openbaring bij yang yoga, de zachtheid voelt zalig bij yin yoga. Love the color of nature!

A
FLXBL Yoga Mat
Alessa Wiedemann
Superschöne Yogamatte für unterwegs

Ich liebe meine neue FLXBL Yogamatte in Terra! Sie ist superleicht, hat einen guten Grip, ist waschbar und hat eine unglaublich schöne Farbe - was will man mehr?! :)

Perfect for summer travelling!

So light, thin and foldable - perfect for travelling. I’m in love with the colour and how soft it is! I can’t wait to practice on the beach this summer. 💛

P
FLXBL Yoga Mat
Pauline van Mourik
We are in love with the color!

The mat feels soft and fits perfect in our yoga studio.