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Returns and refunds

Return policy:

We want you to be completely satisfied with your purchase! Our products can therefore be returned within 14 days of receipt. Your payment will then be refunded. It is important that the return shipment meets the following conditions:

  1. The product has not been used or damaged.
  2. The product has not been washed. Clear washing instructions are provided physically and/or digitally to prevent the mat from being washed incorrectly. If this is the case, unfortunately we cannot accept the return.

Returns process:

Complete the following steps to return the product successfully:

  1. Send an email to info@flxblyoga.com announcing that the product will be returned.
  2. Add a document of your original order to the package. This can be a printed order confirmation or invoice. We would like to receive the product in its original packaging.
  3. Send the parcel to:
    FLXBL Yoga
    Veldhovenring 98
    5041BE, Tilburg
    The Netherlands

As soon as we have received the package, and the product meets the return conditions, we will refund your earlier payment to your bank account within 5 working days.

Return shipping costs:

In case the product has been delivered in good condition, but you have still decided to return it, FLXBL Yoga will not reimburse the shipping costs.

Faulty or damaged products:

If the product is delivered faulty or damaged, please send an email to info@flxblyoga.com as soon as possible. Add a few pictures of the problem as well. We will contact you within 2 working days for a suitable solution. In this case, FLXBL Yoga will reimburse any shipping costs.

Exchange product:

If you wish to exchange your FLXBL (for another color), just send an email to info@flxblyoga.com as well. We will send you the new mat and pay for shipment. We will not reimburse any return shipping costs.

Contact us:

If you have a question regarding our returns and refunds policy, just send an email to info@flxblyoga.com or send us a message on Instagram @flxblyoga.

★ all FLXBL reviews

see all reviews

104 reviews
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Loving my new FLXBL mat

I just received my FLXBL Uplifting Orange Yoga Mat, and loving it so far!
In my practice at home, I use it on top of my regular yoga mat. I'm excited for the summer to come and to be able to take it outside with me!
Thanks FLXBL!

Heerlijke yogamat

Super Comfortabel en gemakkelijk voor op reis!
Hele fijne yogamat, ik gebruik deze als toplayer over een dikkere mat. Is ontzettend zacht en comfortabel.

Goede yoga mat, zacht en snel geleverd. Het is wel een beetje glad bij de handen maar met wat water prima op te lossen. De mat is wel zwaarder dan ik dacht. Ik gebruik het momenteel buiten (onderkant van de mat is prima voor buiten) maar het is een beetje onhandig om mee te nemen. Tip: Een touw of soort elastiek om de mat makkelijker te kunnen mee nemen zou handig zijn.

Beste Françoise, fijn dat de mat goed bevalt! :) De gladheid heeft te maken met kou en buiten/droge handen. Je moet goed opgewarmd zijn voor goede grip. Je hebt inderdaad de 'zwaardere' variant van ons gekregen, namelijk de 2mm ter promotie en dat is nog de oude collectie. Inmiddels hebben we de FLXBL geupgrade naar een lichtere versie van 1.5mm past net iets makkelijker in je tas. De kwaliteit is hetzelfde! Enjoy your practice!

Works like a charm!

I love my FLXBL yoga mat, I take it on holidays and weekends away. At home, I use it on top of my carpet for extra softness. Sometimes I have to spray the mat a bit to get some extra grip, but once you're sweaty from a workout, it works like a charm! Can't wait for the spring and summer weather: I'll bring my mat outside in the park to practice!

Prachtige, mega handige yogamat!

Ik ben helemaal verliefd op mijn flxbl yoga mat. Hij voelt zijdezacht en ziet er klassy uit. En ik heb hem al een paar maal meegenomen op korte tripjes en doordat hij zo dun is neemt hij nauwelijks plaats in in de valies. Ik ben er heel tevreden van!